Privacy Policy

Last Updated: January 13, 2026

1. Information We Collect

1.1 Personal Information You Provide

• Birth Details: Date, time, and place of birth (required for chart generation)
• Account Information: Name, email address
• Profile Information: Optional profile photo and preferences
• User-Generated Content: Questions, chat history, saved predictions

1.2 Automatically Collected Information

• Device Information: Device model, OS version, unique identifiers
• Usage Data: App features used, time spent, crash logs
• Location Data: Approximate location for timezone calculations
• Analytics Data: Firebase Analytics for app improvement

2. How We Use Your Data

Your data is used strictly for:

• Generating accurate Vedic astrology birth charts and predictions
• Providing personalized AI-powered astrological guidance
• Improving app performance and user experience
• Sending service notifications and support responses
• Ensuring security and preventing fraud

3. Third-Party Services

We use the following trusted third-party services:

Firebase (Google)

Purpose: Authentication, database, analytics, crash reporting
Privacy Policy: firebase.google.com/support/privacy

Razorpay

Purpose: Payment processing for premium features
Privacy Policy: razorpay.com/privacy

Google Mobile Ads

Purpose: Display ads for free tier users
Privacy Policy: policies.google.com/technologies/ads
Opt-Out: Available in app Settings > Privacy

4. Account and Data Deletion

You have full control over your data. To delete your account and all associated data:

Email Request

Send an email to support@zyotish.com with:

• Subject: "Account Deletion Request"
• Include: Your registered email address
• Confirmation: State that you understand all data will be permanently deleted

Processing Time: Within 7 business days
Data Removal: All personal data permanently deleted within 30 days

Note: In-app account deletion will be available in a future update.

5. Data Security

We protect your data using industry-standard security measures:

• Encryption in Transit: TLS 1.3/SSL for all data transmission
• Encryption at Rest: AES-256 encryption for stored data
• Secure Authentication: Firebase Authentication with OAuth 2.0
• Access Controls: Role-based access, principle of least privilege
• Regular Audits: Periodic security assessments and penetration testing

6. Your Privacy Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Receive your data in machine-readable format
• Opt-Out: Unsubscribe from marketing communications

GDPR (EEA Users): Right to object, restrict processing, withdraw consent, lodge complaints
CCPA (California Users): Right to know, delete, opt-out of sale (we don't sell data)

7. Age Requirements

We comply with COPPA and do not knowingly collect data from children under 13. If you believe a child has provided us with data, contact us immediately at support@zyotish.com.

8. Data Retention

• Account Data: Until you delete your account
• Birth Charts: Until you delete them or your account
• Usage Logs: Up to 2 years
• Crash Reports: Up to 90 days
• Transaction Records: 7 years (legal requirement)

9. International Data Transfers

Your data may be processed in:

• United States: Google Cloud Platform servers
• European Union: Firebase EU region (for EEA users)
• India: Primary operations and support

We use Standard Contractual Clauses (SCCs) and other safeguards for international transfers.

10. Contact Us

For privacy-related questions or requests:

Email: support@zyotish.com
Address: 56 Hospital Link Road, Eastern Park, Santoshpur, Kolkata 700075, India
Response Time: Within 7 business days

Version 2.0.0 | Effective: January 13, 2026